Refund & Return Policy

Your satisfaction is our priority at Motofy.us.

• Eligibility: Returns are accepted within 15 days of delivery for unused, undamaged products in their original packaging.

• Process: To initiate a return, contact support@motofy.us with your order number and reason for return. We’ll provide instructions for shipping the item back.

• Refunds: Once we receive and inspect your returned item, we’ll process your refund within 5–7 business days. Refunds are issued to the original payment method.

• Exchanges: If you received a defective or incorrect item, we’ll replace it at no additional cost.

• Non‑Returnable Items: Personalized or clearance products may not be eligible for return unless defective.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or damaged item).

We’re committed to making your shopping experience risk‑free. For questions, email support@motofy.us.